Privacy Policy

The Natural Kart ("we", "our", "us"), operated by M/s Rabbit Enterprise, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://thenaturalkart.shop/ or make a purchase.

1. INFORMATION WE COLLECT

We may collect:
- Personal Information: Name, email address, phone number, shipping/billing address
- Payment Information: Processed via secure third-party gateways (Razorpay). We do not store full card or banking details on our servers.
- Order Information: Products purchased, order history, delivery preferences
- Device Information: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time spent, clicks, referrer URL
- Cookies and Tracking Technologies (see Section 5)

2. HOW WE USE YOUR INFORMATION

We use your information to:
- Process and deliver orders
- Communicate order status, tracking, and customer support
- Send transactional emails/SMS
- Send marketing emails/SMS (only if you have opted in; you can unsubscribe anytime)
- Improve website functionality and user experience
- Detect and prevent fraud, abuse, or illegal activity
- Comply with legal obligations

3. SHARING OF INFORMATION

We share your information only with:
- Logistics partners (Bluedart, Delhivery, Shiprocket) — for delivery
- Payment gateways (Razorpay) — for secure transactions
- Service providers under confidentiality agreements
- Legal authorities, if required by law

We do NOT sell or rent your personal information to third parties.

4. DATA SECURITY

We implement industry-standard security measures including SSL encryption, secure payment gateways, and access controls. However, no method of transmission over the internet is 100% secure.

5. COOKIES

We use cookies to enhance your experience. You can disable cookies in your browser settings, though some features may not function properly.

6. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

7. YOUR RIGHTS

You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal/business obligations)
- Withdraw consent for marketing communications
- Lodge a complaint with the Grievance Officer (see Section 9)

8. CHILDREN'S PRIVACY

Our website is not intended for children under 18. We do not knowingly collect data from minors.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

11. CONTACT US

For privacy-related questions, contact: support@thenaturalkart.shop

Operated by:
M/s Rabbit Enterprise (Proprietorship of Rajat Verma)
GSTIN: 06BCWPV2949A1Z5